"Bec, Auntie loves your visits and the positivity you bring to her day. Your services are more than I can ask for along with so much knowledge that I would never even think of. I am so grateful for your help which brings me so much peace of mind".  Thank you, Kristin​

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"Hi Bec, Thanks for your caring over the last 5 years and going the extra mile in your concern and caring for Esme. We both appreciate it very much". Anne

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​We have been so grateful for the support Bec provided our dad with his complex needs of Parkinsons and Louis body dementia. She not only provided him with the highest quality emotional support, compassion and ensured his needs were being met in the Aged Care Home, but she also gave us as a family so much peace of mind knowing that she had the skills to work with him. Bec provided some much needed respite and emotional support for all of us as well, particularly mum. So much so mum was happy to take time out and actually go away for a whole week knowing that dad was really happy and comfortable with Bec, and we were relieved he had an advocate that could step in when family weren’t there – Bec is amazing and incredibly passionate, she has a real gift – I highly recommend her!  Sarah

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Bec Norton was initially recommended to me by an aged care consultant when my mother moved into aged care in 2018.  It was a time fraught with many challenges, particularly as I was living overseas.  Bec’s holistic approach was just what we needed to help manage all the emotional and practical aspects of this major life change for both me and my mother.

It soon became clear to me that I was going to need someone who could regularly visit my mother during my overseas' absences. Bec came weekly and it was a highlight of my mother’s time.  Bec has the ability to communicate easily with all clients. She quickly understands and appreciates the personality of her clients and builds an immediate rapport which underpins her ongoing relationship.  My mother readily looked forward to her visits which were filled with positive communication and the opportunity to move around the facility and enjoy the outside.  My mother had had a stroke which meant she was confined to a wheelchair for the rest of her life and her world shrunk immediately.  Staff time was limited, so Bec’s regular visits and genuine engagement was a ‘life saver’ both for me and my mother.  Bec followed each visit with a detailed report of how my mother seemed emotionally, and also reported on any matters she felt I should follow up with.  In this way I was able to communicate more effectively with the aged care staff about her needs, while living overseas.  In between my visits I always knew that my mother had an advocate who was looking after her emotional and physical needs, and it was a partnership that proved very beneficial.  Bec was also helpful to me in understanding what my mother was experiencing emotionally as she grew older and more frail.  My mother’s character changed in her later years and she became more withdrawn, but Bec would always know how to manage her moods and still provide an enjoyable experience during her visits.  My mother died in 2022 at the age of 102 and Bec was able to assist us both during the last days of her life, and provided emotional support to me after her death. 

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